Senior Software Engineer - Email Channel

Customer
Americas
Workplace: RemoteFull timeUSD 150,000 - 200,000 annuallyFunction: Software EngineeringExperience: 7+ yearsSkills: ["Communication","Leadership","Problem-solving"]

Own and evolve the email channel end to end, including backend systems for high-volume sending and frontend experiences for campaign creation and analysis. Work across the stack (Go, React, Ember) in a cloud-native environment (AWS/GCP), focusing on deliverability, instrumentation, and product-driven improvements. Lead architecture decisions, mentoring, and AI-assisted tooling to accelerate impact.

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FursaFursa
Customer
Customer
3 months ago

Senior Software Engineer - Email Channel

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own and evolve the email channel end to end, including backend systems for high-volume sending and frontend experiences for campaign creation and analysis. Work across the stack (Go, React, Ember) in a cloud-native environment (AWS/GCP), focusing on deliverability, instrumentation, and product-driven improvements. Lead architecture decisions, mentoring, and AI-assisted tooling to accelerate impact.
Location: Americas
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Build and evolve the frontend experiences customers use to create, preview, and analyze email campaigns — template editors, sending configuration, deliverability dashboards
  • •Design and scale the backend systems that power high-volume email sending, including queue management, retry logic, and event processing (bounces, complaints, deferrals)
  • •Own deliverability-adjacent systems: bounce classification, suppression management, IP/domain reputation monitoring, and feedback loop processing
  • •Partner with our deliverability team to translate domain expertise into automated tooling — reputation scoring, warm-up schedules, sending throttles
  • •Instrument and monitor the health of the email channel: inbox placement signals, block detection, ESP feedback, and alerting

Pay and Benefits

Salary: USD 150,000 - 200,000 annually
Perks:Remote WorkLearning BudgetPaid LeaveMedicalDentalVisionParential LeaveWellness Stipend

Key Requirements

  • •7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
  • •Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish
  • •Comfort working in cloud-native environments (AWS, GCP)
  • •Familiarity with relational databases (MySQL) and an understanding of performance tradeoffs
  • •Familiarity with high-volume email sending concepts: bounce handling, feedback loops, and delivery event processing
Experience:7+ yearsEmail deliveryDistributed systemsGoReactAWSGCPMySQLBackendFrontendDistributed
Skills:CommunicationLeadershipProblem-solving
Languages:English
Tech Stack:GoReactEmberAIAWSGCPMySQLSQL

Company Brief

Customer
Customer.io provides a customer engagement platform that lets businesses send data-driven email, push, SMS, in-app messages, and webhooks to build personalized user journeys and improve retention and lifecycle communications.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 25M to 50M
Growth: Growth Stage Startup
Valuation: USD 500M to 1B
Funding: Series A
Headquarters: Portland, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor