Senior Global Account Manager

ServiceUp
United States
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Consultative sales","Communication","Presentation","Negotiation","Cross-functional collaboration"]

Own and grow strategic global accounts for ServiceUp’s managed services and SaaS offerings, partnering with Go-to-Market, Product, Customer Success, Service Advisors, and Operations. Develop and execute global account strategies to meet revenue targets, forecast sales, run business reviews, and identify new opportunities for expansion. Maintain strong relationships with fleet owners and executive sponsors, manage CRM updates in HubSpot, resolve escalations, and travel internationally to strengthen long-term partnerships.

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FursaFursa
ServiceUp
ServiceUp
1 hour ago

Senior Global Account Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Own and grow strategic global accounts for ServiceUp’s managed services and SaaS offerings, partnering with Go-to-Market, Product, Customer Success, Service Advisors, and Operations. Develop and execute global account strategies to meet revenue targets, forecast sales, run business reviews, and identify new opportunities for expansion. Maintain strong relationships with fleet owners and executive sponsors, manage CRM updates in HubSpot, resolve escalations, and travel internationally to strengthen long-term partnerships.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive global expansion by growing existing business and acting as primary contact for key global accounts.
  • •Develop and execute comprehensive account plans, tailored to client needs, to secure new business opportunities and expand market share.
  • •Coordinate with Product, Operations, and Customer Success teams to ensure timely, successful service delivery aligned to customer objectives.
  • •Forecast and track sales metrics, manage quarterly results and annual revenue forecasts, and maintain accurate account updates in HubSpot.
  • •Address complex customer needs and escalations, collaborate on performance reports, and travel globally to visit client sites and events.
Travel: Extensive travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRemote WorkLearning BudgetWellness StipendPaid ParentalEquity

Key Requirements

  • •10+ years of sales, business development, or account management experience in B2B global markets.
  • •5+ years of customer-facing experience in a high-tech, automotive, or SaaS-driven environment.
  • •Strong consultative sales experience and/or training.
  • •Experience managing global accounts, driving customer retention, and meeting revenue targets.
  • •BA/BS degree in Business Administration, Sales, or a related field.
Experience:10+ yearsB2BSaaSAutomotive
Education:Bachelor's in Business Administration, Sales
Skills:Consultative salesCommunicationPresentationNegotiationCross-functional collaboration
Languages:English
Tech Stack:HubSpotSalesforceG-SuiteCRM

Company Brief

ServiceUp
Operates an online marketplace that connects consumers with local service professionals for home maintenance, repairs, cleaning, and other on-demand household services, offering booking, service matching, and provider profiles to simplify hiring.
Industry: Online Marketplaces
Website