Teller I

Home BancShares
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)0Education: high_schoolSkills: ["Communication","Critical thinking","Attention to detail","Customer service","Professionalism"]

Conduct teller transactions with speed and accuracy while meeting service quality standards. Safeguard bank assets, handle cash and negotiable items, and balance teller stations and related equipment. Assist customers with in-person and telephone inquiries, follow customer-account protection and bank safety procedures, and accurately scan and process documents. Promote and cross-sell bank products, complete required BSA/AML and compliance training, and maintain a professional, friendly presence.

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Home BancShares
Home BancShares
1 month ago

Teller I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Conduct teller transactions with speed and accuracy while meeting service quality standards. Safeguard bank assets, handle cash and negotiable items, and balance teller stations and related equipment. Assist customers with in-person and telephone inquiries, follow customer-account protection and bank safety procedures, and accurately scan and process documents. Promote and cross-sell bank products, complete required BSA/AML and compliance training, and maintain a professional, friendly presence.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Receive, pay out cash, and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
  • •Set up, close, and balance the teller station.
  • •Record sales of monetary instruments and cross-sell bank products and services.
  • •Assist customers with inquiries in person or by telephone.
  • •Follow bank policies and procedures, including limits for customer account protection and completing BSA/AML compliance training.

Key Requirements

  • •Equivalent to four years of high school or GED, with emphasis on office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or an equivalent combination.
  • •Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers and the public.
  • •Basic math skills, including the ability to add, subtract, multiply and divide, and perform calculations using money.
  • •Ability to carry out simple multi-step instructions and use critical thinking in standardized situations with limited variables.
  • •Cash handling experience in a business environment and the ability to maintain a positive, friendly, professional attitude and appearance.
Education:High School
Skills:CommunicationCritical thinkingAttention to detailCustomer serviceProfessionalism
Tech Stack:10-KeySpreadsheetWord ProcessingTyping

Company Brief

Home BancShares
Bank holding company that operates Centennial Bank and provides commercial and consumer banking services, including lending, deposits, treasury management, and online banking. Serves individuals, businesses, and public entities across the southern United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Conway, United States
Founded: 1998
WebsiteLinkedIn