Lead Business Operations Associate in Training

CarMax
United States
Workplace: OnsiteFull timeUSD 19.2 - 30.7 hourlyFunction: Business OperationsSkills: ["Mentoring","Delegation","Decision-making","Communication","Multi-tasking"]

Mentor and coach Business Operations Associates while ensuring smooth, compliant store operations. Serve as Manager on Duty, directing workflow, resolving transaction questions, and handling customer concerns. Oversee Business Office tasks across departments, process and audit paperwork for sales, appraisals, DMV and funding documentation, and manage cash operations with safe-handling and security protocols. Complete cross-functional Business Office training and maintain an organized work area under EH&S requirements.

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CarMax
CarMax
1 day ago

Lead Business Operations Associate in Training

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Mentor and coach Business Operations Associates while ensuring smooth, compliant store operations. Serve as Manager on Duty, directing workflow, resolving transaction questions, and handling customer concerns. Oversee Business Office tasks across departments, process and audit paperwork for sales, appraisals, DMV and funding documentation, and manage cash operations with safe-handling and security protocols. Complete cross-functional Business Office training and maintain an organized work area under EH&S requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Mentor and coach Business Operations Associates, supporting growth and training.
  • •Serve as Manager on Duty to direct workflow, resolve transaction questions, and address customer concerns.
  • •Delegate and monitor Business Office tasks to maintain efficiency, accuracy, and compliance across store departments.
  • •Process and audit paperwork for retail sales, appraisals, DMV transactions, and funding documentation.
  • •Manage cash operations, including deposits, safe handling, security protocols, and EH&S compliance while keeping the work area orderly.

Pay and Benefits

Salary: USD 19.2 - 30.7 hourly
Perks:Paid LeaveHoliday Pay

Key Requirements

  • •Create a positive, team-oriented environment and resolve customer or associate issues.
  • •Use sound judgment with strong delegation, follow-up, and decision-making skills.
  • •Interpret data and work with numeric filing systems and intermediate PC applications (Word, Excel).
  • •Multi-task in a fast-paced environment while maintaining accuracy.
  • •Complete CarMax-provided training for cross-functional Business Office coverage.
Skills:MentoringDelegationDecision-makingCommunicationMulti-tasking
Tech Stack:WordExcel

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn