Workflow + Process Designer (AI Enablement)

Notion Labs
San Francisco, New York
Workplace: HybridFull timeUSD 166,000 - 185,000 annuallyFunction: Business OperationsExperience: 2-6 yearsSkills: ["Systems thinking","Process mapping","Stakeholder communication","Change management","Working with ambiguity"]

Redesign and scale core business workflows for Foundations teams by mapping cross-functional intake, triage, execution, approvals, escalations, and reporting. Build multi-system workflows across Notion, Slack, email, support tooling, and internal data with clear routing, permissions, and auditability. Embed AI using human-in-the-loop patterns, ship custom agents and skills, instrument success metrics, and drive adoption with stakeholders while improving reliability and transparency.

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FursaFursa
Notion Labs
Notion Labs
1 day ago

Workflow + Process Designer (AI Enablement)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Redesign and scale core business workflows for Foundations teams by mapping cross-functional intake, triage, execution, approvals, escalations, and reporting. Build multi-system workflows across Notion, Slack, email, support tooling, and internal data with clear routing, permissions, and auditability. Embed AI using human-in-the-loop patterns, ship custom agents and skills, instrument success metrics, and drive adoption with stakeholders while improving reliability and transparency.
Location: San Francisco, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Redesign cross-functional processes end to end for Foundations business teams to be simpler, faster, and more consistent.
  • •Architect multi-system workflows spanning Notion, Slack, email, support tooling, and internal systems/data with clear states, routing, permissions, and auditability.
  • •Design workflows for failure by identifying edge cases, controls, and handoffs so they’re resilient and reviewable.
  • •Embed AI with clear human-in-the-loop patterns by defining where AI assists, automates, approves, and audits.
  • •Build and maintain custom agents and skills, instrument success metrics, and drive adoption through change management.

Pay and Benefits

Salary: USD 166,000 - 185,000 annually
Equity and Bonus:Equity

Key Requirements

  • •2–6 years in operations design, service design, product operations, business systems, or internal tools, with a portfolio showing systems thinking and measurable outcomes.
  • •Demonstrated ability to design workflows for intake, triage, routing, approvals, escalations, and reporting across teams and tools, including states, permissions, and auditability.
  • •Hands-on experience mapping and improving business processes using journey maps, service blueprints, operating models, and SOPs.
  • •AI-native fluency: experience designing or building with AI assistants/agents and workflow automation, including prompt design, tool selection, and evaluation for quality and edge cases.
  • •Comfort building lightweight automations with Notion custom agents and automations, structured skills, and integrations (APIs, webhooks, connectors).
Experience:2-6 yearsAIWorkflow automationBusiness systems
Skills:Systems thinkingProcess mappingStakeholder communicationChange managementWorking with ambiguity
Tech Stack:NotionSlackEmailAPIsWebhooksConnectors

Company Brief

Notion Labs
Notion builds a customizable all-in-one workspace for notes, docs, databases, and collaboration, now adding AI-powered features and enterprise capabilities to serve teams and organizations worldwide.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2016
Glassdoor
Glassdoor: 4.5
WebsiteLinkedInGlassdoor