Customer Experience Banker - Clark/Division

Huntington Bancshares
Chicago
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a Financial Concierge for walk-in customers, providing exemplary service while retaining and growing consumer and business relationships. Accurately process transactions, educate customers on deposit products, and proactively identify opportunities to deepen relationships through a disciplined follow-up and referral process. Refer customers to other bank areas, adhere to operational/security/risk/regulatory policies, and demonstrate strong sales, communication, and relationship-management skills.

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Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker - Clark/Division

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Last checked: 18 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, providing exemplary service while retaining and growing consumer and business relationships. Accurately process transactions, educate customers on deposit products, and proactively identify opportunities to deepen relationships through a disciplined follow-up and referral process. Refer customers to other bank areas, adhere to operational/security/risk/regulatory policies, and demonstrate strong sales, communication, and relationship-management skills.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Process customer transactions accurately and efficiently and balance daily.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Adhere to operational, security, risk, and regulatory policies and refer customers to other bank areas.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma or GED with minimum 1 year customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •Comfort understanding and educating customers on consumer deposit products.
  • •Preferred: 1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn