Confluence Support - Technical Specialist-Cloud & Infra Engg

Provide L1.5/L2 operational support for the Confluence platform, handling service requests and troubleshooting access, synchronization, and content issues. Administer Confluence spaces, templates, permissions, user access, and support page structures while monitoring performance and stability. Enable enterprise knowledge management by organizing repositories, supporting migrations and content cleanups, and maintaining taxonomy. Ensure governance and compliance through information architecture standards, audit readiness, and permission governance.