Account Manager – Journals & eBooks (West Africa)

Informa
Dubai
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Negotiation","Communication","Stakeholder management","Relationship building","Strategic account planning"]

Lead growth of Journals and eBooks in West Africa by expanding institutional sales and strengthening high-value relationships with consortiums. Manage key accounts, negotiate deals and renewals, and drive year-on-year revenue growth through strategic account planning and upselling. Collaborate with global teams on pricing, bundling, and subscription models, and support adoption of Open Access and Read & Publish agreements. Provide market insights and regular reporting to leadership.

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FursaFursa
Informa
Informa
16 hours ago

Account Manager – Journals & eBooks (West Africa)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead growth of Journals and eBooks in West Africa by expanding institutional sales and strengthening high-value relationships with consortiums. Manage key accounts, negotiate deals and renewals, and drive year-on-year revenue growth through strategic account planning and upselling. Collaborate with global teams on pricing, bundling, and subscription models, and support adoption of Open Access and Read & Publish agreements. Provide market insights and regular reporting to leadership.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate relationships with university libraries, research institutions, and government bodies to expand footprint.
  • •Serve as key relationship manager for West Africa consortiums, negotiating deals, renewals, and strategic partnerships.
  • •Achieve minimum 20% growth by identifying new opportunities and upselling to existing clients.
  • •Develop and execute strategic account plans to increase eBooks and journal subscriptions across academic, corporate, and government sectors.
  • •Track account performance, pipeline health, and market trends; provide regular reports and forecasts to leadership.
Travel: High travel

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •5+ years of experience in B2B account management, institutional engagement, or publishing sales (eBooks, journals, or academic publishing preferred).
  • •Ability to travel across countries in West Africa (and, if required, other African regions) for key client meetings and industry events.
  • •Proven track record driving revenue growth, managing high-value accounts, and closing complex deals.
  • •Strong experience in account management, particularly with consortiums.
  • •Knowledge of Open Access, Read & Publish models, and digital content licensing is a strong advantage.
Experience:5+ yearsB2BPublishingAcademic publishing
Skills:NegotiationCommunicationStakeholder managementRelationship buildingStrategic account planning
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn