Head of Operations, Pay Later (Pakistan)

Yango
Pakistan
Full timeFunction: Business OperationsSkills: ["Data-driven","KPI-driven","High-accountability management","Leadership","English and Urdu fluency"]

Own end-to-end operations for Pay Later across Pakistan, driving initiatives from design to pilot to scaled launch. Lead the business P&L (funded volume, cost lines, and unit economics) and build a multi-layer operations organization. Run collections and payment operations, coordinating repayment flows, reconciliation, and settlement issues with partners. Use customer, merchant, and agent performance insights to shape product, credit, and commercial decisions.

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Yango
Yango
1 day ago

Head of Operations, Pay Later (Pakistan)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own end-to-end operations for Pay Later across Pakistan, driving initiatives from design to pilot to scaled launch. Lead the business P&L (funded volume, cost lines, and unit economics) and build a multi-layer operations organization. Run collections and payment operations, coordinating repayment flows, reconciliation, and settlement issues with partners. Use customer, merchant, and agent performance insights to shape product, credit, and commercial decisions.
Location: Pakistan
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Director level

Key Responsibilities

  • •Lead flagship operational initiatives from design through pilot to scaled operations
  • •Own the P&L of your business unit, including funded volume, cost lines, and unit economics
  • •Design, hire, and lead the operations structure across Pakistan (city operations managers and field teams)
  • •Build and run collections operations from repayment reminders through late-stage recovery with teams and external partners
  • •Ensure smooth payment operations, managing repayment and disbursement flows, reconciliation, and settlement issues

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •8+ years in operations with head-of or senior leadership experience in fintech, consumer lending, payments, or adjacent consumer financial services
  • •Fluency in unit economics and experience owning a P&L with responsibility for major cost and revenue lines
  • •Experience launching and scaling new initiatives (products, channels, or geographies)
  • •Experience building and leading multi-layer organizations, including managers of managers and field/distributed operations
  • •Working knowledge of Pakistan’s payment ecosystem (banks, PSOs/PSPs, wallets, Raast/1LINK) to manage partners and resolve settlement issues
Experience:FintechConsumer lendingPaymentsConsumer financial services
Education:
Skills:Data-drivenKPI-drivenHigh-accountability managementLeadershipEnglish and Urdu fluency
Languages:EnglishUrdu
Tech Stack:P&LUnit economicsKPIRaast1LINKPSOsPSPsWalletsReconciliationSettlement

Company Brief

Yango
Offers ride-hailing and mobility services through the Yango platform, operating in multiple markets including the UAE. The company provides app-based transportation and related digital services for consumers and drivers.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2018
WebsiteLinkedIn