Senior Director, Regional Business Operations Director

WSP
Boston, Providence
Workplace: OnsiteFull timeUSD 175,000 - 352,000 annuallyFunction: Business OperationsExperience: 15+ yearsEducation: bachelorsSkills: ["Strategic leadership","Risk management","Change management","Cross-functional collaboration","Mentoring"]

Provide strategic leadership for a T&I regional business, driving operational excellence, financial performance, risk management, and alignment with company goals. Own P&L responsibilities including revenue generation, project margin, EBITDA, DSO, staff utilization, and hiring. Lead day-to-day operational activities, develop scalable processes and KPIs, and partner cross-functionally to deliver high-quality projects, strong client satisfaction, and successful change and modernization initiatives.

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FursaFursa
WSP
WSP
4 days ago

Senior Director, Regional Business Operations Director

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Last checked: 14 hours agoStatus: Live

Job Summary

Provide strategic leadership for a T&I regional business, driving operational excellence, financial performance, risk management, and alignment with company goals. Own P&L responsibilities including revenue generation, project margin, EBITDA, DSO, staff utilization, and hiring. Lead day-to-day operational activities, develop scalable processes and KPIs, and partner cross-functionally to deliver high-quality projects, strong client satisfaction, and successful change and modernization initiatives.
Location: Boston, Providence
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Develop, implement, and oversee operational strategies and business plans that drive operational excellence and optimize performance.
  • •Lead day-to-day operational management across the business unit, ensuring alignment with goals, policies, client expectations, and regulatory requirements.
  • •Monitor KPIs and financial data to evaluate business health, identify improvement opportunities, and manage budgets, forecasting, monitoring, and reporting.
  • •Design and implement scalable processes, standards, and best practices to increase efficiency, reduce costs, and improve service delivery.
  • •Lead risk mitigation and continuous improvement, oversee compliance (health, safety, environment), and manage staffing including recruitment, retention, and performance management.
Travel: Medium travel

Pay and Benefits

Salary: USD 175,000 - 352,000 annually
Perks:Health InsuranceDentalVisionRetirement SavingsPaid LeaveParental Leave

Key Requirements

  • •Bachelor’s Degree (or equivalent) in Engineering, Business Administration, or a related field.
  • •15+ years of relevant post-education experience.
  • •Demonstrated excellence in technical performance, oversight, and innovative thinking.
  • •Strong analytical ability using techniques and modeling to address complex technical problems.
  • •Ability to lead teams and deliver high-quality professional work while operating effectively in a collaborative, multi-dimensional organization.
Experience:15+ years
Education:Bachelor's
Skills:Strategic leadershipRisk managementChange managementCross-functional collaborationMentoring
Certifications:ITILITIL Practice CertificationITIL V3 Foundations

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

WSP
Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 1959
WebsiteLinkedIn