Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Multitasking"]

Serve customers at branch lobbies by completing simple transactions using mobile banking tools and ATMs, handling cash properly, and following all bank policies, state/local laws, and regulations. Provide personalized guidance and solutions, educate customers on Citizens products and benefits, and connect customers to bankers for next steps. Deliver exceptional service through listening, problem-solving, and proactive referrals, while working branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve customers at branch lobbies by completing simple transactions using mobile banking tools and ATMs, handling cash properly, and following all bank policies, state/local laws, and regulations. Provide personalized guidance and solutions, educate customers on Citizens products and benefits, and connect customers to bankers for next steps. Deliver exceptional service through listening, problem-solving, and proactive referrals, while working branch hours that may include evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and support simple transactions using mobile app and ATMs.
  • •Provide personalized advice and solutions aligned to customers’ financial goals.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.
  • •Educate customers on Citizens products and benefits and respond to questions and concerns.
  • •Identify opportunities to help customers and connect them to bankers for next steps.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED.
  • •6+ months experience processing transactions (cash and/or digital payments).
  • •1+ year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills, including the ability to ask questions and identify customer needs.
  • •Comfort using digital technology and the ability to work branch hours, including weekends and evenings.
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitasking
Languages:US English
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website