Senior Learning Architect

Adobe Systems
Chicago
Workplace: OnsiteFull timeUSD 105,300 - 178,400 annuallyFunction: Customer Success & Account ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Relationship-building","Communication","Presentation skills","Facilitating discussions","Data-driven decision-making","Cross-functional collaboration","Managing multiple programs"]

Serve as a customer-focused learning advisor to Premium Learning Subscription (PLS Plus) customers, guiding enablement programs that improve Adobe product adoption and measurable business outcomes. Lead learning needs analysis and role-based learning strategy, recommend targeted training plans, and use engagement/learning data to drive adoption improvements. Partner cross-functionally with Customer Success, Consulting, Delivery teams, and internal curriculum partners to keep learning programs coordinated and aligned to customer success goals.

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FursaFursa
Adobe Systems
Adobe Systems
1 month ago

Senior Learning Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Serve as a customer-focused learning advisor to Premium Learning Subscription (PLS Plus) customers, guiding enablement programs that improve Adobe product adoption and measurable business outcomes. Lead learning needs analysis and role-based learning strategy, recommend targeted training plans, and use engagement/learning data to drive adoption improvements. Partner cross-functionally with Customer Success, Consulting, Delivery teams, and internal curriculum partners to keep learning programs coordinated and aligned to customer success goals.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted learning advisor to help customers build skills, increase adoption, and achieve business goals.
  • •Assess learning needs and identify skill gaps to recommend targeted learning solutions.
  • •Design role-based learning strategies using training, certifications, workshops, and digital learning resources.
  • •Partner with Customer Success and delivery teams to coordinate and deliver impactful learning programs.
  • •Use engagement and learning data to recommend actions that improve adoption and customer outcomes.
Travel: Low travel

Pay and Benefits

Salary: USD 105,300 - 178,400 annually

Key Requirements

  • •8+ years leading customer-facing learning, enablement, customer success, or consulting programs.
  • •Bachelor’s degree (or equivalent experience) in business, education, learning, or an IT-related field.
  • •Ability to align learning strategies with customer objectives and business outcomes.
  • •Strong relationship-building, communication, and presentation skills.
  • •Experience working across teams and managing multiple programs and priorities simultaneously.
Experience:8+ years
Education:Bachelor's
Skills:Relationship-buildingCommunicationPresentation skillsFacilitating discussionsData-driven decision-makingCross-functional collaborationManaging multiple programs

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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Glassdoor: 4.0
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