DataDog

4 weeks ago

Technical Account Manager 2

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Technical Account Manager focused on pre-/post-sales and renewal processes, advising on IT Operations, driving product adoption, and partnering with product/engineering teams to maximize Datadog’s value for mid-market and Enterprise customers in a cloud environment.

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise on technical support and product adoption for customers in line with pre-sales, post-sales and renewal processes
•Analyze customer IT Operations environment regularly and provide recommendations to maximize Datadog’s value
•Be the customer’s advocate by understanding goals and use cases and suggesting process changes, product adoption, configuration and features
•Participate in Monthly and Quarterly Business Reviews with customers
•Collaborate with product management, engineering and technical services to identify new features and products

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityRsusLearning Budget

Key Requirements

•Strong technical grounding with hands-on IT Operations experience
•Hands-on experience with AWS, Azure or GCP
•Proficiency with scripting languages such as Python, JavaScript, Ruby, Perl, Go, PHP (or Chef/Puppet)
•Experience with CI/CD tools like Jenkins or GitLab
•Knowledgeable in containerization technologies (Docker, Kubernetes) and related tooling

Experience:CloudIT operationsEnterprise softwareSaaS

Skills:CommunicationProblem-solvingCustomer relationshipCollaborationPresentation

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyPerlGoPHPChefPuppetJenkinsGitlabDockerKubernetes

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

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DataDog

4 weeks ago

Technical Account Manager 2

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise on technical support and product adoption for customers in line with pre-sales, post-sales and renewal processes
•Analyze customer IT Operations environment regularly and provide recommendations to maximize Datadog’s value
•Be the customer’s advocate by understanding goals and use cases and suggesting process changes, product adoption, configuration and features
•Participate in Monthly and Quarterly Business Reviews with customers
•Collaborate with product management, engineering and technical services to identify new features and products

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityRsusLearning Budget

Key Requirements

•Strong technical grounding with hands-on IT Operations experience
•Hands-on experience with AWS, Azure or GCP
•Proficiency with scripting languages such as Python, JavaScript, Ruby, Perl, Go, PHP (or Chef/Puppet)
•Experience with CI/CD tools like Jenkins or GitLab
•Knowledgeable in containerization technologies (Docker, Kubernetes) and related tooling

Experience:CloudIT operationsEnterprise softwareSaaS

Skills:CommunicationProblem-solvingCustomer relationshipCollaborationPresentation

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyPerlGoPHPChefPuppetJenkinsGitlabDockerKubernetes

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn