Insomniac - Ticketing Manager

Live Nation Entertainment
California, Las Vegas, Orlando
Workplace: HybridFull timeUSD 75,000 - 90,000 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Organization","Communication","Leadership","Problem-solving","Ability to multitask"]

Oversee ticketing operations for Insomniac events, coordinating between the service center, marketing, group sales, sponsorship, and partner vendors. Build and maintain ticketing pages from setup through settlement, manage box office operations and staffing on-site, process comp orders and inventory (including wristbands/add-ons), and deliver daily ticket and buyer reporting. Own operational budgets, forecasts, and compliance while safeguarding cash and credentials, with frequent travel as needed.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
1 month ago

Insomniac - Ticketing Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee ticketing operations for Insomniac events, coordinating between the service center, marketing, group sales, sponsorship, and partner vendors. Build and maintain ticketing pages from setup through settlement, manage box office operations and staffing on-site, process comp orders and inventory (including wristbands/add-ons), and deliver daily ticket and buyer reporting. Own operational budgets, forecasts, and compliance while safeguarding cash and credentials, with frequent travel as needed.
Location: California, Las Vegas, Orlando
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Build and maintain ticketing pages from conception through to settlement, including layaway plans and second/third-party allocations.
  • •Supply daily ticket counts, buyer reports, and upkeep information to internal tracking programs.
  • •Process comp orders for community partners, sponsors, and other key groups as necessary, and submit design tickets/purchase inventory (wristbands and add-ons).
  • •Manage on-site box office operations, including advancing required assets, hiring/managing staff, and setting up/tearing down in all weather conditions.
  • •Create and adhere to operational budgets, forecast expenses, and ensure compliance with company policies and audit programs to protect cash and credentials.
Travel: Medium travel

Pay and Benefits

Salary: USD 75,000 - 90,000 annually

Key Requirements

  • •Advanced knowledge of ticketing industry and platforms, including Front Gate Tickets or similar (Ticketmaster, TicketWeb, Universe, Eventbrite).
  • •Advanced Microsoft Excel skills, including nested VLOOKUPs, COUNTIFs, PivotTables, and data manipulation for custom reports.
  • •3+ years of experience in large-scale festival production and operations.
  • •Customer service experience in large-scale ticketed events.
  • •Excellent organization, communication, and leadership skills with the ability to multitask and handle last-minute changes.
Experience:3+ yearsFestival production
Education:Bachelor's
Skills:OrganizationCommunicationLeadershipProblem-solvingAbility to multitask
Tech Stack:Front Gate TicketsTicketmasterTicketWebUniverseEventbriteMicrosoft ExcelVLOOKUPCOUNTIFPivotTables

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
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