Braze

2 months ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior Account Manager responsible for renewing and expanding SaaS contracts within Braze’s SMB portfolio, owning the commercial relationship and driving upsell, renewals, and cross-functional collaboration across Success, Sales, Product, Legal, and Marketing.

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
•Acquire and maintain best-in-class product knowledge and industry trends
•Proactively analyze customer product usage and identify growth opportunities
•Effectively communicate customer feedback to the Braze product team
•Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing

Pay and Benefits

Perks:Health InsuranceDentalVisionEquityRsusRemote WorkLearning Stipend

Key Requirements

•3+ years of experience renewing and expanding existing SaaS contracts with deal sizes typically ranging from $25k-$500k/year
•Product sales experience focusing on email, analytics, CRM, marketing automation, and/or content marketing solutions
•Ability to navigate organizations, identify decision makers, and understand decision-making processes within SMB segments
•Outstanding verbal, written, and presentation skills
•Experience with Salesforce.com or other CRM systems and strong organizational/time-management abilities

Experience:3+ yearsSaaSMarketing TechnologyCRMMobile

Skills:CommunicationPresentationOrganizationProblem-solvingCross-functional collaboration

Languages:English

Tech Stack:SalesforceCRMMS OfficeAnalyticsAPIs

Company Brief

Braze

Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn

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Braze

2 months ago

Account Manager, Commercial

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
•Acquire and maintain best-in-class product knowledge and industry trends
•Proactively analyze customer product usage and identify growth opportunities
•Effectively communicate customer feedback to the Braze product team
•Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing

Pay and Benefits

Perks:Health InsuranceDentalVisionEquityRsusRemote WorkLearning Stipend

Key Requirements

•3+ years of experience renewing and expanding existing SaaS contracts with deal sizes typically ranging from $25k-$500k/year
•Product sales experience focusing on email, analytics, CRM, marketing automation, and/or content marketing solutions
•Ability to navigate organizations, identify decision makers, and understand decision-making processes within SMB segments
•Outstanding verbal, written, and presentation skills
•Experience with Salesforce.com or other CRM systems and strong organizational/time-management abilities

Experience:3+ yearsSaaSMarketing TechnologyCRMMobile

Skills:CommunicationPresentationOrganizationProblem-solvingCross-functional collaboration

Languages:English

Tech Stack:SalesforceCRMMS OfficeAnalyticsAPIs

Company Brief

Braze

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn