TikTok Shop - Semi-Managed Service, Category Operations Manager

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Team collaboration","Execution","Self-motivation","Data analysis","Communication"]

Lead category operations for TikTok Shop’s semi-managed service in the US, helping newly onboarded merchants launch quickly and grow. Manage daily merchant and product operations across selection, listings, information optimization, and inventory to improve traffic, conversion, and sales. Use market and performance data to inform pricing, product development, and growth strategies, while coordinating cross-functional teams and partners to execute category planning.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Semi-Managed Service, Category Operations Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead category operations for TikTok Shop’s semi-managed service in the US, helping newly onboarded merchants launch quickly and grow. Manage daily merchant and product operations across selection, listings, information optimization, and inventory to improve traffic, conversion, and sales. Use market and performance data to inform pricing, product development, and growth strategies, while coordinating cross-functional teams and partners to execute category planning.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own merchant operations across categories, guiding onboarding merchants with supply planning, goal setting, communication, and performance delivery.
  • •Manage daily product operations including product selection, listings, information optimization, and inventory control to drive traffic, conversion, and sales.
  • •Monitor market and industry trends through research and data analysis to identify opportunities and support product development, pricing, and marketing decisions.
  • •Analyze product, merchant, and sales data to assess effectiveness, identify issues, and propose improvements to optimize strategies and execution efficiency.
  • •Collaborate with cross-functional teams and cross-departmental partners to ensure timely product supply, build infrastructure and solutions, and resolve operational issues.

Key Requirements

  • •Bachelor’s degree or above with at least 3 years of relevant experience in category investment promotion or operations.
  • •Strong learning ability, execution, self-motivation, and good team collaboration.
  • •Familiarity with industrial clusters, product pricing, and brands in relevant categories, with some merchant resources.
  • •Strong data analysis capabilities to analyze industry trends and support project planning and conclusions.
Experience:3+ years
Education:Bachelor's
Skills:Team collaborationExecutionSelf-motivationData analysisCommunication

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn