Director of Product Management, Agent-Native Web Experiences

Salesforce
San Francisco, Seattle
Workplace: OnsiteFull timeUSD 197,300 - 313,700 annuallyFunction: Executive & General ManagementEducation: bachelorsSkills: ["Communication","Cross-functional leadership","Customer empathy","Execution mindset","Prototype thinking"]

Lead product end to end for brand and role-based websites on the Digital Marketing Technology team, evolving experiences into an AI-native, agentic ecosystem. Own the roadmap, UX partnership, and success metrics, prototype with coding agents to pressure-test ideas, dogfood with real customer data, and run design-partner pilot programs. Coordinate across PMs and engineering/observability to deliver rapid, measurable innovation.

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FursaFursa
Salesforce
Salesforce
1 day ago

Director of Product Management, Agent-Native Web Experiences

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead product end to end for brand and role-based websites on the Digital Marketing Technology team, evolving experiences into an AI-native, agentic ecosystem. Own the roadmap, UX partnership, and success metrics, prototype with coding agents to pressure-test ideas, dogfood with real customer data, and run design-partner pilot programs. Coordinate across PMs and engineering/observability to deliver rapid, measurable innovation.
Location: San Francisco, Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own the product end to end: roadmap, outcomes, and product strategy for brand and role-based websites.
  • •Drive user experience and partner with design to build trusted, AI-native site experiences.
  • •Set and defend success metrics (pilot activation, failure-cluster coverage, recommendation acceptance, agent quality lift) and make trade-offs.
  • •Prototype and validate ideas using coding agents; dogfood with real customer data and iterate based on eval results.
  • •Run the design-partner program: lead pilot calls, extract requirements, translate customer pain into shipped product, and incorporate customer voice into decisions.

Pay and Benefits

Salary: USD 197,300 - 313,700 annually
Perks:MedicalDentalVisionHealth InsurancePaid ParentalLife InsuranceDisability Insurance401k

Key Requirements

  • •5+ years shipping products for technical users (developers, admins, or SMEs) in an enterprise or startup environment.
  • •Daily fluency with coding agents (e.g., Claude Code, Cursor) and knowledge of LLM orchestration, tool use, and evaluation frameworks (evaluation harnesses, annotation flows, failure clustering).
  • •Comfort prototyping early to pressure-test ideas and turning ambiguous problems into measurable bets.
  • •Strong written and verbal communication with the ability to rally engineering, design, and operations while holding your own with executives.
  • •Ability to synthesize signals across design partners and distill customer pain into crisp product requirements and shipped product.
Experience:AILLMsEnterprise softwareStartup
Education:Bachelor's
Skills:CommunicationCross-functional leadershipCustomer empathyExecution mindsetPrototype thinking
Tech Stack:Claude CodeCursorCodexLLM orchestrationEvaluation harnessesAnnotation flowsFailure clusteringLangSmithBraintrustLangfuseAgent frameworksHeadless CMSContentfulSlackAPIsCRMMarketing TechnologyObservabilityTraces

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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