Director, C&P Customer Growth Initiatives

Adobe Systems
San Jose, San Francisco
Full timeUSD 176,900 - 323,350 annuallyFunction: Marketing & GrowthExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Strategic thinking","Program management","Process improvement","Stakeholder management"]

Aggregate and disseminate insights from Adobe’s priority Creativity & Productivity customers into a virtual feedback loop for executive leadership, global sales, product, marketing, and sales enablement. Build and scale global customer programs, drive initiatives to understand customer priorities and wallet share, and improve the speed and consistency of insight capture across the DMe field organization.

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Adobe Systems
Adobe Systems
1 week ago

Director, C&P Customer Growth Initiatives

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Last checked: 9 hours agoStatus: Live

Job Summary

Aggregate and disseminate insights from Adobe’s priority Creativity & Productivity customers into a virtual feedback loop for executive leadership, global sales, product, marketing, and sales enablement. Build and scale global customer programs, drive initiatives to understand customer priorities and wallet share, and improve the speed and consistency of insight capture across the DMe field organization.
Location: San Jose, San Francisco
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Director level

Key Responsibilities

  • •Aggregate and disseminate customer insights across Adobe’s extended Creativity & Productivity network.
  • •Create a virtual feedback loop into executive leadership, global sales, product, marketing, and sales enablement.
  • •Drive initiatives to understand C&P customer priorities and identify findings needed to increase customer wallet share.
  • •Stand up and scale global customer programs across matrixed enterprise organizations to improve execution pace and consistency.
  • •Shadow the VP Global Creativity and Productivity (C&P) Sales and help scale field reach while ensuring timely customer information flow.

Pay and Benefits

Salary: USD 176,900 - 323,350 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor’s degree in business, operations, finance or related field.
  • •10+ years’ experience in program management, process management, process improvement, or equivalent experience.
  • •5+ years of experience in sales execution or sales operations.
  • •Enterprise experience to identify key customer patterns and trends.
  • •Demonstrated success standing up global customer programs across matrixed enterprise organizations.
Experience:10+ years
Education:Bachelor's
Skills:CommunicationStrategic thinkingProgram managementProcess improvementStakeholder management
Tech Stack:Adobe Acrobat StudioAdobe ExpressAdobe FireflyCreative CloudAdobe Experience PlatformAdobe Experience ManagerGenStudioAI

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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