Service master data specialist

HP
Bengaluru, Chennai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Effective communication","Results orientation","Learning agility","Digital fluency","Customer centricity"]

Support end-to-end new product setup in SAP S/4 and related systems, including cost and pricing setup. Manage and resolve escalations and complex SKU/data dependencies, ensuring accurate data entry, 100% quality control, and timely ticket processing per TAT. Lead cross-team projects to deliver results, maintain documentation, and train/onboard team members while gathering stakeholder feedback to improve master-data setup.

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HP
HP
20 hours ago

Service master data specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 29 minutes agoStatus: Closed

Job Summary

Support end-to-end new product setup in SAP S/4 and related systems, including cost and pricing setup. Manage and resolve escalations and complex SKU/data dependencies, ensuring accurate data entry, 100% quality control, and timely ticket processing per TAT. Lead cross-team projects to deliver results, maintain documentation, and train/onboard team members while gathering stakeholder feedback to improve master-data setup.
Location: Bengaluru, Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide day-to-day support for new product setup end to end in SAP S4 and other required systems.
  • •Manage escalations by ensuring issues are responded to by stakeholders and fixed within 3 days.
  • •Lead cross-team projects to deliver results for master data setup activities.
  • •Ensure data accuracy and quality control, aiming for 100% quality control.
  • •Process tickets within the TAT, maintain accurate documentation/records, and resolve complex service master data issues.

Key Requirements

  • •High school diploma and university graduate.
  • •10 years of related experience in material master data setup.
  • •Proficiency with SAP S/4Hana and related systems used for product/service master data.
  • •Experience with material master data setup and handling complex service master data issues.
  • •Ability to provide training and onboarding support to new team members.
Experience:Material master dataEnterprise softwareSAP
Skills:Effective communicationResults orientationLearning agilityDigital fluencyCustomer centricity
Tech Stack:SAP S/4 HanaSAPS4MPOC4I-costPhwebCReST

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn