Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

Anomali
Denver, Redwood City
Workplace: RemoteFull timeUSD 150,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-first attitude","Executive communication","Critical thinking","Problem-solving","Stakeholder management"]

Own the end-to-end adoption journey for Anomali’s enterprise customers, from onboarding to full production maturity. Serve as a technical power user, translating security operations (SecOps) and threat intelligence (CTI) into measurable outcomes through QBRs/EBRs, usage monitoring, dashboards, and ROI proof. Proactively resolve technical issues, manage executive stakeholders, and partner across Customer Success, Engineering, Product, and Sales to drive renewals and expansion.

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Anomali
Anomali
16 hours ago

Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own the end-to-end adoption journey for Anomali’s enterprise customers, from onboarding to full production maturity. Serve as a technical power user, translating security operations (SecOps) and threat intelligence (CTI) into measurable outcomes through QBRs/EBRs, usage monitoring, dashboards, and ROI proof. Proactively resolve technical issues, manage executive stakeholders, and partner across Customer Success, Engineering, Product, and Sales to drive renewals and expansion.
Location: Denver, Redwood City
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive the customer adoption lifecycle from onboarding through full production maturity as the single accountable owner.
  • •Plan and lead QBRs/EBRs with analysts, directors, and CISOs, translating technical usage into security outcomes and business value.
  • •Monitor usage and account metrics; create custom dashboards, provide best-practice recommendations, prove ROI/value, and build reference accounts.
  • •Address customer technical requests by proactively identifying and resolving issues, partnering with Onboarding Engineers, Technical Support, and Engineering for resolution.
  • •Identify expansion and renewal risk signals from usage data and stakeholder relationships; coordinate with CSM/AE partners, Sales, and Product to advocate for customer needs.
Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 180,000 annually

Key Requirements

  • •Bachelor's degree in Computer Science, Engineering, or related field, or 3 additional years of relevant experience in lieu of degree.
  • •5+ years in a technical customer success, solutions engineering, sales engineering, or similar role in a SaaS/technology environment.
  • •Proven experience presenting to and building trust with senior security leadership (Director/VP/CISO), including running QBRs/ERs.
  • •Experience with cybersecurity technologies and architectures, including SOAR, SIEM, firewalls, and EDR/XDR; significant enterprise SecOps and threat intel experience.
  • •Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc.) and strong networking/log telemetry fundamentals; experience with Gainsight, SalesForce, and JIRA.
Experience:5+ years
Education:Bachelor's in Computer Science, Engineering, or a related field
Skills:Customer-first attitudeExecutive communicationCritical thinkingProblem-solvingStakeholder management
Tech Stack:GainsightSalesForceJIRASplunkQRadarArcsightSIEMSOARFirewallsEDR/XDRSecOpsCTI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Anomali
Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Redwood City, United States
Founded: 2013
WebsiteLinkedIn