Service Manager

EquipmentShare
Oxford
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Interpersonal skills","Problem-solving","Communication","Teamwork","Safety"]

Lead a heavy equipment maintenance team at a rental facility in Oxford, AL. Create and manage work orders using the T3 platform, track service intervals, order parts, and diagnose issues using real-time equipment data. Coordinate repair scheduling for customer and company-owned rental equipment, oversee service quality, and ensure customers receive responsive support and clear updates. Drive employee training, development, and a safe work environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
21 hours ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead a heavy equipment maintenance team at a rental facility in Oxford, AL. Create and manage work orders using the T3 platform, track service intervals, order parts, and diagnose issues using real-time equipment data. Coordinate repair scheduling for customer and company-owned rental equipment, oversee service quality, and ensure customers receive responsive support and clear updates. Drive employee training, development, and a safe work environment.
Location: Oxford
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise a team of Heavy Equipment Maintenance Technicians (Mechanics), ensuring quality performance and a safe work environment.
  • •Create, assign, and monitor work orders; track machine service intervals; order parts; and diagnose issues using real-time data across many makes and models.
  • •Schedule repairs for customer and company-owned rental equipment.
  • •Manage customer relationships to ensure satisfaction and provide updates on service improvements and support.
  • •Respond to and resolve customer inquiries, requests, complaints, and other communications; perform additional duties as needed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipPaid Volunteer

Key Requirements

  • •3+ years of maintenance and service experience in the rental industry or a related construction field.
  • •Experience leading maintenance teams.
  • •Strong interpersonal, problem-solving, and communication skills.
  • •Valid driver’s license with acceptable driving record; must be at least 21 to operate a company vehicle.
  • •High school diploma; trade school certificate preferred.
Experience:ConstructionRentalMaintenance
Skills:Interpersonal skillsProblem-solvingCommunicationTeamworkSafety
Licenses:Driver's license
Languages:English
Tech Stack:T3 platformWork orders

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn