Store Manager

Majid Al Futtaim
Jeddah
Workplace: OnsiteOthersFunction: Business OperationsExperience: 4-5 yearsSkills: ["Customer service","Leadership","Stakeholder management","Decision-making","Performance management"]

Own daily store operations and drive achievement of sales targets while leading and developing the store team. Ensure exceptional customer service, maintain brand and company image, and deliver operational compliance across funds handling, personnel practices, security, and record keeping. Monitor stock levels and performance to improve sales through action plans, coach teams on brand/product knowledge, and provide analytical feedback to Operations, Buying, and Planning.

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Majid Al Futtaim
Majid Al Futtaim
9 months ago

Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own daily store operations and drive achievement of sales targets while leading and developing the store team. Ensure exceptional customer service, maintain brand and company image, and deliver operational compliance across funds handling, personnel practices, security, and record keeping. Monitor stock levels and performance to improve sales through action plans, coach teams on brand/product knowledge, and provide analytical feedback to Operations, Buying, and Planning.
Location: Jeddah
Workplace: Onsite
Employment Type: Others
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Deliver the highest levels of customer service through the store team at all times.
  • •Achieve sales targets, maximize profitability, and develop innovative approaches to attract new customers and expand store traffic.
  • •Track brand performance by reviewing stock levels and monitoring best sellers and slow-moving stock to generate sales action plans.
  • •Ensure compliance with company policies, procedures, and standards, including funds/property handling, personnel practices, security, and record keeping.
  • •Coach, train, and mentor store teams on brand/product knowledge and retail understanding; ensure health & safety and security policies are followed.

Key Requirements

  • •4–5 years’ industry experience with managerial background experience.
  • •Proven record of maximizing business performance.
  • •Good understanding of main customer segments and ability to help the team understand them.
  • •Identifies critical paths and proactively convenes the right stakeholders to ensure timely decisions.
  • •Ability to make hard decisions, knowing when to delegate versus decide independently.
Experience:4-5 years
Skills:Customer serviceLeadershipStakeholder managementDecision-makingPerformance management

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
Glassdoor
Glassdoor: 3.5
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