Fashion Consultant - GAP, Dubai Outlet Mall

Chalhoub Group
Dubai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Customer focus","Relationship building"]

Drive individual and store-wide sales targets while delivering exceptional guest experiences. Implement CRM, CX, and in-store customer and people initiatives, using customer behavior and product performance insights to support business reviews. Build client relationships through an omni-channel approach, provide pre-buying product feedback, promote the MUSE loyalty program and app offerings, and support CX, VM compliance, and click-and-collect SLAs.

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Chalhoub Group
Chalhoub Group
1 month ago

Fashion Consultant - GAP, Dubai Outlet Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Drive individual and store-wide sales targets while delivering exceptional guest experiences. Implement CRM, CX, and in-store customer and people initiatives, using customer behavior and product performance insights to support business reviews. Build client relationships through an omni-channel approach, provide pre-buying product feedback, promote the MUSE loyalty program and app offerings, and support CX, VM compliance, and click-and-collect SLAs.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Support the in-store implementation of CRM, CX, and key customer and people initiatives.
  • •Collect and analyze customer behavior and product performance inputs (top sellers and slow movers) for business reviews.
  • •Drive client relationships via an omni-channel approach, provide pre-buying product feedback, and promote the MUSE loyalty program and app offerings.
  • •Ensure VM compliance and SOP adherence; support in-store marketing events, click and collect SLAs, and in-store CX initiatives.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •Strong English communication skills.
  • •Arabic language skills are a plus.
  • •Ability to deliver exceptional guest experience while achieving individual and collective sales targets.
  • •Experience supporting CRM and CX initiatives in-store.
  • •Knowledge of VM guidelines and standard operating procedures (SOPs) and the ability to follow them.
Skills:CommunicationCustomer focusRelationship building
Languages:EnglishArabic
Tech Stack:CRMCXClick and collectLoyalty programMobile apps

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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