Key Account Manager Mid-Market - Pool
360Learning
Paris
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Active listening","Team player","Communication","Presentation skills","Strategic account management"]Own and scale a high-volume portfolio of existing customers by driving renewals and upsells through automation and data-driven account prioritization. Collaborate with Client Success Partners, Revenue Operations, Marketing, and internal experts to launch targeted campaigns, monitor usage signals, and reduce churn risk. Build repeatable account review playbooks, optimize renewal workflows and forecasting, and conduct presentations and negotiations when needed to meet ARR growth targets.

