Head of Brand Studio Operations

Stripe
United States
Full timeFunction: Administration & Executive AssistanceSkills: ["Stakeholder management","Executive communication","Team leadership","Delegation","Operational systems thinking"]

Own the operational infrastructure behind Brand Studio, ensuring incoming work is strategically aligned, clarified, prioritized, resourced, and roadmap-ready before it reaches creative teams. Architect intake and alignment systems, build and maintain a trusted company-wide roadmap, and lead producers and operations professionals. Manage budgets and external production partnerships, drive stakeholder alignment across Marketing, Product, Comms, and PMM, and build team standards that enable scalable, high-quality creative output.

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FursaFursa
Stripe
Stripe
2 days ago

Head of Brand Studio Operations

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Last checked: 34 minutes agoStatus: Live

Job Summary

Own the operational infrastructure behind Brand Studio, ensuring incoming work is strategically aligned, clarified, prioritized, resourced, and roadmap-ready before it reaches creative teams. Architect intake and alignment systems, build and maintain a trusted company-wide roadmap, and lead producers and operations professionals. Manage budgets and external production partnerships, drive stakeholder alignment across Marketing, Product, Comms, and PMM, and build team standards that enable scalable, high-quality creative output.
Location: United States
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Architect the Brand Studio ecosystem by engaging cross-functional partners before briefs exist and turning ambiguous asks into clear workstreams.
  • •Build and maintain the Brand Studio roadmap by sequencing and prioritizing work based on business importance, creative opportunity, and team capacity.
  • •Set the conditions for great work so business needs are defined, stakeholders aligned, and problems framed before creative direction begins.
  • •Own and evolve operational infrastructure, including intake processes, alignment frameworks, and communication rhythms that support scale.
  • •Run the business of Brand Studio by owning the budget and managing agency and external production partnerships through delivery standards.

Key Requirements

  • •12+ years of experience in brand operations, creative operations, or creative program management, with a track record of building operational systems.
  • •5+ years managing a team of producers, program managers, or operations professionals, including developing talent and building production capability.
  • •Experience engaging cross-functional partners before briefs exist to clarify business needs and shape workstreams.
  • •Experience building and owning an annual creative roadmap, including prioritization frameworks, capacity planning, and tradeoff communication with senior leadership.
  • •Proven ability to build operational infrastructure that scaled over time, including intake processes, prioritization systems, and partner communication frameworks.
Experience:Creative operationsBrand operationsCreative program management
Skills:Stakeholder managementExecutive communicationTeam leadershipDelegationOperational systems thinking
Languages:English
Tech Stack:AI

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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