SMB Account Executive

Delivery Hero
Athens
Workplace: HybridFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Interpersonal skills","Customer-focused approach","Analytical mindset","Record keeping"]

Own a portfolio of small-to-medium restaurant partners, building strong, proactive relationships and maximizing revenue through upselling and promotional opportunities. Use performance metrics to identify growth areas and provide data-driven recommendations. Onboard new partners to efood’s platform and tools, act as the primary contact for partner issues, maintain accurate records of accounts and pipeline, and stay current on industry and competitive developments.

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Delivery Hero
Delivery Hero
4 days ago

SMB Account Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own a portfolio of small-to-medium restaurant partners, building strong, proactive relationships and maximizing revenue through upselling and promotional opportunities. Use performance metrics to identify growth areas and provide data-driven recommendations. Onboard new partners to efood’s platform and tools, act as the primary contact for partner issues, maintain accurate records of accounts and pipeline, and stay current on industry and competitive developments.
Location: Athens
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Manage a portfolio of small-to-medium restaurant partners, maintaining regular communication and strong relationships.
  • •Analyze performance metrics to identify growth opportunities and provide data-driven recommendations.
  • •Identify upselling opportunities across efood services, features, and promotions to maximize partners’ revenue.
  • •Onboard new partners with training on efood’s platform, tools, and best practices.
  • •Serve as the primary point of contact for partner issues and coordinate with internal teams to resolve challenges.

Pay and Benefits

Perks:Meal AllowanceHealth InsuranceLife InsuranceLearning BudgetPensionChildcareGym Membership

Key Requirements

  • •Experience in account management, sales, or customer success, preferably in food delivery, e-commerce, or hospitality.
  • •Bachelor’s degree in Business Administration, Marketing, or a related field.
  • •Strong communication and interpersonal skills with a customer-focused approach.
  • •Analytical mindset to interpret data and provide actionable insights.
  • •Proficiency in CRM software and the MS Office Suite.
Experience:Food deliveryE-commerceHospitality
Education:Bachelor's in Business Administration, Marketing, or a related field
Skills:CommunicationInterpersonal skillsCustomer-focused approachAnalytical mindsetRecord keeping
Languages:GreekEnglish
Tech Stack:CRMMS Office Suite

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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