Client Services Associate I (German Speaking)

Provide client support for brokerage platforms and account activity, resolving routine and complex inquiries with sound judgment and courtesy. You’ll handle questions across TWS, IBKR Mobile, and IBKR WebTrader, including deposits/withdrawals, position transfers, order routing/status, margin calculations, commissions, and corporate actions. Coordinate with internal Customer Service teams and partner departments like Programming, Clearing, Cashiering, and Compliance to improve service systems, policies, and procedures.