Payments Analyst

Stripe
India
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 3-7 yearsSkills: ["Communication","Problem-solving","Analytical thinking","Stakeholder management"]

Own reconciliation and investigations of payments flows, ensuring accurate ledgering and rapid resolution with banking partners. Monitor payment performance, triage alerts, and communicate findings to technical and non-technical stakeholders. Serve as escalation point for complex inquiries, interface with global financial partners to manage incidents, and validate financial data through cross-functional collaboration and automation.

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Stripe
Stripe
2 months ago

Payments Analyst

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Last checked: 2 hours agoStatus: Live

Job Summary

Own reconciliation and investigations of payments flows, ensuring accurate ledgering and rapid resolution with banking partners. Monitor payment performance, triage alerts, and communicate findings to technical and non-technical stakeholders. Serve as escalation point for complex inquiries, interface with global financial partners to manage incidents, and validate financial data through cross-functional collaboration and automation.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Own reconciliation and payments-related investigations, ensuring accurate ledgering of funds and resolving discrepancies with banking partners swiftly and precisely.
  • •Proactively monitor payment performance across users and payment methods; triage degradation alerts, diagnose root causes, and communicate findings clearly to technical and non-technical stakeholders.
  • •Serve as the escalation point for complex support inquiries from Technical Account Managers, Product Support, and internal Stripe teams providing fast, well-reasoned resolutions.
  • •Interface directly with Stripe's global financial partners (card networks, banks, payment processors) to manage operational incidents and drive resolution.
  • •Validate the accuracy of Stripe's financial data through rigorous analysis and cross-functional collaboration with finance and infrastructure engineering teams.

Key Requirements

  • •3-7 years of experience in a technical operations, payments operations, or financial technology role.
  • •Advanced SQL proficiency - you write complex queries independently and use them for investigation and root cause analysis.
  • •Deep understanding of end-to-end payment flows - authorization, clearing, settlement, reconciliation, and exception handling across multiple methods and geographies.
  • •Experience investigating and resolving high-severity operational incidents in a payments or financial systems environment with minimal oversight.
  • •Experience working with large-scale financial datasets - validating accuracy, identifying anomalies, and reconciling discrepancies across systems.
Experience:3-7 yearsFintechPayments
Skills:CommunicationProblem-solvingAnalytical thinkingStakeholder management
Languages:English
Tech Stack:SQL

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
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Glassdoor: 4.2
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