Auto Repair Specialist 2

CarMax
United States
Workplace: OnsiteFull timeUSD 35.2 - 52.8 hourlyFunction: Data Science & Machine LearningSkills: ["Interpersonal skills","Communication skills","Customer service","Active listening","Professional phone etiquette"]

Perform advanced mechanical and cosmetic repairs on customer and internal vehicles using CarMax’s Certified Quality Inspection Process and Retail Repair Process. Diagnose and repair brake, steering, suspension, alignments, and heating/air conditioning systems, while maintaining shop cleanliness and following EH&S requirements. Communicate repair needs and status to customers, accurately review and close repair orders, and manage parts inventory by receiving shipments and maintaining stocking levels.

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CarMax
CarMax
13 hours ago

Auto Repair Specialist 2

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Perform advanced mechanical and cosmetic repairs on customer and internal vehicles using CarMax’s Certified Quality Inspection Process and Retail Repair Process. Diagnose and repair brake, steering, suspension, alignments, and heating/air conditioning systems, while maintaining shop cleanliness and following EH&S requirements. Communicate repair needs and status to customers, accurately review and close repair orders, and manage parts inventory by receiving shipments and maintaining stocking levels.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Perform advanced mechanical repairs, including engine performance, drivability, and electrical systems.
  • •Diagnose and repair brake systems, steering, suspension, complete 4-wheel alignments, and heating/air conditioning systems.
  • •Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.
  • •Consult with customers on repair needs, explain services performed, and ensure clear communication.
  • •Review and close repair orders accurately and manage parts inventory, including receiving shipments and maintaining stocking levels.

Pay and Benefits

Salary: USD 35.2 - 52.8 hourly
Perks:Paid LeaveHoliday Pay

Key Requirements

  • •Completion of New Associate Orientation Training – Operations and Kronos Training for Hourly Associates.
  • •Where required by state/local law, maintain ASE Certifications (A1 engine repair, A2 automatic transmission/transaxle, A3 manual drive train/axles, A4 steering and suspension, A5 brakes, A6 electrical, A7 heating/air conditioning, A8 engine performance).
  • •Ability to read, interpret, and record data accurately.
  • •Capable of performing multiple tasks in a fast-paced, high-energy environment.
  • •Physical capability to lift up to 50 lbs and work while standing/walking for extended periods, including nights, weekends, and holidays.
Skills:Interpersonal skillsCommunication skillsCustomer serviceActive listeningProfessional phone etiquette
Certifications:ASE Certifications (A1)ASE Certifications (A2)ASE Certifications (A3)ASE Certifications (A4)ASE Certifications (A5)ASE Certifications (A6)ASE Certifications (A7)ASE Certifications (A8)
Tech Stack:KronosASE

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn