Inside Sales Representative (Berlin, Germany)

Figma
London
Workplace: OnsiteFull timeFunction: SalesSkills: ["Collaboration","Curiosity","Ongoing learning","Adaptability","Motivation"]

Help existing Figma customers scale by managing accounts, closing subscription expansion and renewal deals, and handling inbound billing requests. Partner with Support, Order Management, and Marketing to qualify and route inbound prospects to Account Executives and run proactive campaigns to maximize expansion and retention. This full-time role is based at Figma’s London hub and offers hands-on experience building sales fundamentals and growing toward senior sales roles.

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FursaFursa
Figma
Figma
1 month ago

Inside Sales Representative (Berlin, Germany)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 34 minutes agoStatus: Live

Job Summary

Help existing Figma customers scale by managing accounts, closing subscription expansion and renewal deals, and handling inbound billing requests. Partner with Support, Order Management, and Marketing to qualify and route inbound prospects to Account Executives and run proactive campaigns to maximize expansion and retention. This full-time role is based at Figma’s London hub and offers hands-on experience building sales fundamentals and growing toward senior sales roles.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Communicate with existing customer accounts via email, Zoom, and Ironclad about Figma’s platform and pricing.
  • •Close inbound sales requests for subscription expansions, including adding products/licenses, creating new instances, and upgrading to the Enterprise Plan.
  • •Manage inbound billing requests, such as processing renewals and changing payment terms/method.
  • •Close targeted outbound account renewals.
  • •Qualify and handle inbound sales requests and partner with Marketing on proactive campaigns to maximize expansion/retention.

Key Requirements

  • •Desire to build a career in Sales, ultimately working toward Senior Inside Sales Representative and Account Executive roles.
  • •Strong technical aptitude and ability to learn new products, processes, and policies.
  • •Collaborate across multiple teams, including Sales, Support, Billing, and Marketing.
  • •Curiosity and commitment to ongoing learning, adaptable to frequent change, and motivated to over-achieve.
  • •Exposure to or interest in product development and web-based collaborative tools.
Experience:B2B SaaSCustomer-facing salesCustomer support
Skills:CollaborationCuriosityOngoing learningAdaptabilityMotivation
Languages:English
Tech Stack:ZoomIronclad

Company Brief

Figma
Design collaboration platform for teams that enables interface design, prototyping, and real-time collaboration in the browser. Figma streamlines product design workflows, handoff to developers, and design system management for organizations of all sizes.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn