Account Manager, Large Enterprise Commercial

PayPal
Madrid
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Analytical thinking","Strategic thinking","Stakeholder management"]

Own and grow relationships with large merchant accounts by developing account strategies aligned to PayPal’s vision. Monitor account health and performance, provide analytical insights, and recommend process improvements to enhance efficiency and effectiveness. Drive revenue retention, upsell, and cross-sell while negotiating complex commercial terms and contracts. Coordinate cross-functional partners to deliver seamless onboarding, integration, and an exceptional merchant experience.

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FursaFursa
PayPal
PayPal
2 days ago

Account Manager, Large Enterprise Commercial

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own and grow relationships with large merchant accounts by developing account strategies aligned to PayPal’s vision. Monitor account health and performance, provide analytical insights, and recommend process improvements to enhance efficiency and effectiveness. Drive revenue retention, upsell, and cross-sell while negotiating complex commercial terms and contracts. Coordinate cross-functional partners to deliver seamless onboarding, integration, and an exceptional merchant experience.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and execute account strategies to deliver sustainable, long-term value for merchants and PayPal.
  • •Drive revenue retention, upsell, and cross-sell opportunities to achieve sales quotas and KPIs.
  • •Negotiate and manage complex commercial terms, contracts, and agreements.
  • •Monitor and manage account health and performance, proactively identifying and mitigating risks to merchant satisfaction and success.
  • •Provide analytical insights to support business decisions and coordinate cross-functional teams to deliver results aligned with account plans.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •3+ years of relevant experience and a Bachelor’s degree (or equivalent combination of education and experience).
  • •Experience in account management, client success, or sales, ideally in payments, technology, or financial services.
  • •Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs.
  • •A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech/digital platforms as an advantage.
  • •Proficiency using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report sales activities accurately.
Experience:3+ yearsPaymentsFintechE-commerceFinancial services
Education:Bachelor's
Skills:CommunicationNegotiationAnalytical thinkingStrategic thinkingStakeholder management
Tech Stack:SalesforceCRM

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn