2 days ago

Content Quality and Evaluation Specialist (Korean Speaking) - Safety Model Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own quality assurance and evaluation for TikTok Trust & Safety machine learning systems. Build and iterate golden sets for ground-truth content safety data, perform deep-dive analyses on high-risk safety cases, and translate policies into executable SOPs. Drive a closed-loop process with cross-functional teams to spot vulnerabilities via golden set metrics and improve both human review quality and AI agent interception efficacy. Establish daily QA mechanisms and data-driven methodologies.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Construct and iterate core Golden Sets by curating long-tail, high-risk, complex edge cases to establish ground truth standards for safety policies and AI model evaluation.
•Conduct deep-dive analyses on high-risk, debated safety cases to identify misapplication patterns and risk evolution trends, and synthesize rules into executable SOPs and operational guidelines.
•Drive a content safety data closed-loop by collaborating with Operations, Algorithm, Product, and global teams to identify system vulnerabilities and improve human review quality and AI agent interception efficacy.
•Systematize universal methodologies for content quality management and establish robust daily QA mechanisms.
•Monitor and track core data metrics, ensuring data accuracy and operational efficiency across projects.

Key Requirements

•Proven experience in internet Trust & Safety, Quality Assurance (QA), AI data evaluation, or policy operations.
•Exceptional logical reasoning and synthesis skills to identify root causes in complex, ambiguous scenarios and deliver structured solutions.
•Professional working proficiency in English, with extreme attention to detail and consistent standards.
•Korean proficiency is required for daily liaison with the local Korea team and accurate communication.
•Highly self-motivated with strong ownership, able to work in a fast-paced, cross-border environment and manage multiple parallel tasks.

Experience:Trust & safetyQuality assuranceAI data evaluationPolicy operationsMachine learning

Skills:Logical reasoningSynthesisAttention to detailCross-cultural communicationOwnership

Languages:EnglishKorean

Tech Stack:Machine learning modelsTrust & SafetyGolden SetsGround truthRCAKPIStandard Operating Procedures (SOPs)Quality assurance (QA)AI model evaluationData labeling

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Content Quality and Evaluation Specialist (Korean Speaking) - Safety Model Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Construct and iterate core Golden Sets by curating long-tail, high-risk, complex edge cases to establish ground truth standards for safety policies and AI model evaluation.
•Conduct deep-dive analyses on high-risk, debated safety cases to identify misapplication patterns and risk evolution trends, and synthesize rules into executable SOPs and operational guidelines.
•Drive a content safety data closed-loop by collaborating with Operations, Algorithm, Product, and global teams to identify system vulnerabilities and improve human review quality and AI agent interception efficacy.
•Systematize universal methodologies for content quality management and establish robust daily QA mechanisms.
•Monitor and track core data metrics, ensuring data accuracy and operational efficiency across projects.

Key Requirements

•Proven experience in internet Trust & Safety, Quality Assurance (QA), AI data evaluation, or policy operations.
•Exceptional logical reasoning and synthesis skills to identify root causes in complex, ambiguous scenarios and deliver structured solutions.
•Professional working proficiency in English, with extreme attention to detail and consistent standards.
•Korean proficiency is required for daily liaison with the local Korea team and accurate communication.
•Highly self-motivated with strong ownership, able to work in a fast-paced, cross-border environment and manage multiple parallel tasks.

Experience:Trust & safetyQuality assuranceAI data evaluationPolicy operationsMachine learning

Skills:Logical reasoningSynthesisAttention to detailCross-cultural communicationOwnership

Languages:EnglishKorean

Tech Stack:Machine learning modelsTrust & SafetyGolden SetsGround truthRCAKPIStandard Operating Procedures (SOPs)Quality assurance (QA)AI model evaluationData labeling

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn