Customer Experience Banker- One North Hills Tower

Huntington Bancshares
Raleigh
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales process","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, providing exemplary customer service while accurately completing transactions and balancing daily activities. Proactively retain and grow consumer and business relationships by understanding customer goals, educating customers on deposit products, and using disciplined sales and follow-up to drive new opportunities. Ensure adherence to operational, security, risk, and regulatory policies while referring customers to other bank areas to deepen partnerships.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Customer Experience Banker- One North Hills Tower

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, providing exemplary customer service while accurately completing transactions and balancing daily activities. Proactively retain and grow consumer and business relationships by understanding customer goals, educating customers on deposit products, and using disciplined sales and follow-up to drive new opportunities. Ensure adherence to operational, security, risk, and regulatory policies while referring customers to other bank areas to deepen partnerships.
Location: Raleigh
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships using a disciplined sales process, including new customer follow-up and outbound calling.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Follow operational, security, risk, and regulatory policies while performing accurate transaction processing and daily balancing.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •At least 1 year of customer service in banking, financial services, or goal-driven retail sales.
  • •Strong cash handling skills.
  • •Comfort using technology such as mobile services and online banking services.
  • •Ability to provide excellent customer service and effectively resolve customer issues.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceSales processRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn