OpenAI

4 weeks ago

Device Safety & Risk Operations Specialist, User Safety & Risk Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior individual-contributor role focused on building the safety operating model for a new category of consumer hardware. You will define incident taxonomies, escalation criteria, and playbooks; design workflows for regulated and privacy-sensitive cases; translate safety needs into tooling and data requirements; and establish ownership across Product, Engineering, Legal, Privacy, and other partners.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Key Responsibilities

•Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.
•Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.
•Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.
•Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.
•Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.

Pay and Benefits

Salary: USD 252,000 - 335,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field.
•Experience building a complex safety or risk program from an ambiguous starting point through launch and scaled operation.
•Ability to translate product, engineering, legal, privacy, and policy constraints into actionable workflows for operational teams.
•Strong technical fluency with data flows, telemetry, access controls, audit logs, and automation to improve triage and response.
•Excellent ability to communicate with diverse stakeholders (operational, technical, legal, executive) and balance launch speed with safety controls.

Experience:8+ yearsHardware safetyRisk managementTrust & safety

Skills:CommunicationProblem-solvingStakeholder managementData analysis

Languages:English

Tech Stack:Data telemetryAutomationCase managementLogging

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

4 weeks ago

Device Safety & Risk Operations Specialist, User Safety & Risk Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Legal, Risk & Compliance

Key Responsibilities

•Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.
•Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.
•Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.
•Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.
•Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.

Pay and Benefits

Salary: USD 252,000 - 335,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field.
•Experience building a complex safety or risk program from an ambiguous starting point through launch and scaled operation.
•Ability to translate product, engineering, legal, privacy, and policy constraints into actionable workflows for operational teams.
•Strong technical fluency with data flows, telemetry, access controls, audit logs, and automation to improve triage and response.
•Excellent ability to communicate with diverse stakeholders (operational, technical, legal, executive) and balance launch speed with safety controls.

Experience:8+ yearsHardware safetyRisk managementTrust & safety

Skills:CommunicationProblem-solvingStakeholder managementData analysis

Languages:English

Tech Stack:Data telemetryAutomationCase managementLogging

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor