Device Safety & Risk Operations Specialist, User Safety & Risk Operations

OpenAI
San Francisco
Workplace: HybridFull timeUSD 252,000 - 335,000 annuallyFunction: Legal, Risk & ComplianceExperience: 8+ yearsSkills: ["Communication","Problem-solving","Stakeholder management","Data analysis"]

Senior individual-contributor role focused on building the safety operating model for a new category of consumer hardware. You will define incident taxonomies, escalation criteria, and playbooks; design workflows for regulated and privacy-sensitive cases; translate safety needs into tooling and data requirements; and establish ownership across Product, Engineering, Legal, Privacy, and other partners.

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FursaFursa
OpenAI
OpenAI
2 months ago

Device Safety & Risk Operations Specialist, User Safety & Risk Operations

āœ“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Senior individual-contributor role focused on building the safety operating model for a new category of consumer hardware. You will define incident taxonomies, escalation criteria, and playbooks; design workflows for regulated and privacy-sensitive cases; translate safety needs into tooling and data requirements; and establish ownership across Product, Engineering, Legal, Privacy, and other partners.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • ā€¢Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.
  • ā€¢Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.
  • ā€¢Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.
  • ā€¢Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.
  • ā€¢Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.

Pay and Benefits

Salary: USD 252,000 - 335,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • ā€¢8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field.
  • ā€¢Experience building a complex safety or risk program from an ambiguous starting point through launch and scaled operation.
  • ā€¢Ability to translate product, engineering, legal, privacy, and policy constraints into actionable workflows for operational teams.
  • ā€¢Strong technical fluency with data flows, telemetry, access controls, audit logs, and automation to improve triage and response.
  • ā€¢Excellent ability to communicate with diverse stakeholders (operational, technical, legal, executive) and balance launch speed with safety controls.
Experience:8+ yearsHardware safetyRisk managementTrust & safety
Skills:CommunicationProblem-solvingStakeholder managementData analysis
Languages:English
Tech Stack:Data telemetryAutomationCase managementLogging

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALLĀ·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor