Tapestry

4 weeks ago

Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Advise customers and help them find products that match their style, using strong product knowledge and active listening. Greet guests, create complete looks, suggest add-ons, and guide purchase decisions through a seamless checkout experience. Drive results through storytelling and customer connections, maintain operational excellence (stockroom organization and POS transactions), and provide responsive feedback with a focus on performance and inclusivity.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Greet guests warmly and demonstrate strong product knowledge.
•Listen to customer needs, ask follow-up questions, and provide styling advice and add-ons to create complete looks.
•Use creativity to show multiple ways to wear products and encourage customers to explore new styles.
•Guide customers through purchase decisions and ensure a seamless checkout experience.
•Maintain operational excellence, including stockroom organization and POS transactions, and provide honest, constructive feedback.

Pay and Benefits

Salary: USD 16 - 23.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•Professional selling skills with exceptional interpersonal and communication abilities.
•Prior experience in a retail environment.
•Ability to multitask, prioritize, and work collaboratively in a team setting.
•Willingness to learn omni/virtual selling techniques and be aware of social media.
•English proficiency (or local language proficiency per market).

Experience:Retail

Skills:Interpersonal communicationMultitaskingTeam collaborationCustomer focusLearning agility

Languages:English

Tech Stack:POS

Company Brief

Tapestry

Industry: Luxury Goods

Website

Loading job details...

Preparing the role view and application actions.

Tapestry

4 weeks ago

Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Greet guests warmly and demonstrate strong product knowledge.
•Listen to customer needs, ask follow-up questions, and provide styling advice and add-ons to create complete looks.
•Use creativity to show multiple ways to wear products and encourage customers to explore new styles.
•Guide customers through purchase decisions and ensure a seamless checkout experience.
•Maintain operational excellence, including stockroom organization and POS transactions, and provide honest, constructive feedback.

Pay and Benefits

Salary: USD 16 - 23.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•Professional selling skills with exceptional interpersonal and communication abilities.
•Prior experience in a retail environment.
•Ability to multitask, prioritize, and work collaboratively in a team setting.
•Willingness to learn omni/virtual selling techniques and be aware of social media.
•English proficiency (or local language proficiency per market).

Experience:Retail

Skills:Interpersonal communicationMultitaskingTeam collaborationCustomer focusLearning agility

Languages:English

Tech Stack:POS

Company Brief

Tapestry

Industry: Luxury Goods

Website