Academic Mentor
Pennsylvania
Workplace: RemoteFull timeUSD 47,500+Function: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Adaptability","Integrity","Teamwork","Professional communication","Customer service mindset"]Provide non-instructional support to students in grades 6–12 by analyzing online learning needs, delivering targeted intervention, and monitoring success metrics. Conduct orientation and small-group resource sessions for students and learning coaches, maintain ongoing communication with students and parents via phone/email/online tools, and adjust intervention plans as needed. Support enrollment and program-change activities, share progress updates with department leadership, and ensure timely follow-up on student, staff, and parent needs.

