Account Manager

Emerson
Bergen
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Collaboration","Communication","Presentation","Needs assessment","Prioritization","Customer focus","Ownership"]

Develop and grow strategic customer relationships while driving profitable business growth across assigned accounts. Partner with customers to understand business objectives, operational challenges, and growth priorities, identify needs and opportunities, present tailored solutions, and ensure delivered products achieve intended value. Collaborate with support teams, BDMs, and specialists, maintain accurate CRM and sales forecasts, and stay on top of market trends and competitor activity. Work on-site in Stavanger/Bergen with travel within Norway as needed.

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Emerson
Emerson
1 day ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Develop and grow strategic customer relationships while driving profitable business growth across assigned accounts. Partner with customers to understand business objectives, operational challenges, and growth priorities, identify needs and opportunities, present tailored solutions, and ensure delivered products achieve intended value. Collaborate with support teams, BDMs, and specialists, maintain accurate CRM and sales forecasts, and stay on top of market trends and competitor activity. Work on-site in Stavanger/Bergen with travel within Norway as needed.
Location: Bergen
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain long-term account relationships, ensuring customer satisfaction and loyalty; create and execute account plans to identify whitespace and project opportunities.
  • •Map and engage key customer stakeholders to build relationships and help customers achieve desired outcomes using Emerson’s products.
  • •Conduct needs assessments with Business Development Managers to identify customer pains and align solutions to business drivers.
  • •Present and differentiate tailored solutions to stakeholders, showing how products meet specific needs and solve problems.
  • •Identify and pursue new business opportunities within assigned accounts and maintain accurate CRM records, forecasts, and account activity tracking.
Travel: Low travel

Key Requirements

  • •Experience in account management, sales, business development, or customer-facing commercial roles within industrial, automation, technology, engineering, or related markets.
  • •Ability to build trusted relationships across multiple levels within customer organizations.
  • •Strong customer engagement, communication, and presentation skills.
  • •Experience identifying customer needs and aligning solutions to business challenges.
  • •Proficiency in CRM platforms and sales management tools.
Experience:IndustrialAutomationTechnologyEngineeringProcess industriesIndustrial automationInstrumentation
Skills:Relationship buildingCollaborationCommunicationPresentationNeeds assessmentPrioritizationCustomer focusOwnership
Languages:NorwegianEnglish
Tech Stack:CRMSales management tools

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn