Sales Associate I

Tapestry
Illinois
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience and represent the Coach brand on the sales floor. Build lasting client relationships using product expertise and fashion advice, drive sales through cross-selling and tailored recommendations, and source and follow up with new customers. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases, while completing daily store operations and supporting inventory and merchandising.

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FursaFursa
Tapestry
Tapestry
4 months ago

Sales Associate I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience and represent the Coach brand on the sales floor. Build lasting client relationships using product expertise and fashion advice, drive sales through cross-selling and tailored recommendations, and source and follow up with new customers. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases, while completing daily store operations and supporting inventory and merchandising.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to the Coach Guide to Style and Service standards.
  • •Build and maintain client relationships through personalized styling, product expertise, and fashion advice to drive sales.
  • •Drive revenue by cross-selling, upselling, and making tailored recommendations while developing and executing personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations (cash wrap, inventory processing, replenishment, visual merchandising), keep the floor and stockroom organized, and support inventory cycles (receiving shipments and managing product movement).

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid ParentalCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency.
  • •Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally), including climbing, bending, kneeling, and maneuvering the sales floor and stockroom.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping/video demos and clienteling (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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