Interaction Designer, HCI

BJAK
London
Workplace: HybridFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Communication","Collaboration","Problem-solving"]

Design detailed interaction models for AI-driven flows, specifying how users initiate, monitor, pause, correct, and complete multi-step tasks. Define states (idle, thinking, acting, waiting, uncertain, interrupted, failed, recovered) and human-in-the-loop controls. Collaborate with product and ML teams, test with users, and build a reusable library of interaction patterns.

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FursaFursa
BJAK
BJAK
3 months ago

Interaction Designer, HCI

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Design detailed interaction models for AI-driven flows, specifying how users initiate, monitor, pause, correct, and complete multi-step tasks. Define states (idle, thinking, acting, waiting, uncertain, interrupted, failed, recovered) and human-in-the-loop controls. Collaborate with product and ML teams, test with users, and build a reusable library of interaction patterns.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Design detailed interaction models for AI-driven flows, including how users initiate, monitor, pause, correct, and complete multi-step tasks.
  • •Define interaction states for AI interfaces: idle, thinking, acting, waiting, uncertain, interrupted, failed, and recovered.
  • •Design human-in-the-loop controls - how users review AI decisions, override actions, and stay informed without micromanaging.
  • •Create interaction patterns for delegation, approval, correction, escalation, reversibility, and recovery.
  • •Create detailed interaction specifications, annotated flows, and prototypes for engineering handoff.

Key Requirements

  • •Experience as an interaction designer or senior UX designer with strong interaction design depth.
  • •Ability to design at the micro level - states, transitions, edge cases, and failure handling.
  • •Strong prototyping skills in Figma or equivalent tools.
  • •Systematic thinking - able to map complex AI behavior into coherent user-facing interaction logic.
  • •Clear understanding of HCI principles: user control, transparency, feedback, and graceful recovery.
Experience:AIHCIProduct design
Skills:CommunicationCollaborationProblem-solving
Tech Stack:Figma

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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