Personal Banker, Sharjah (UAE National role)

Support Premier, Advance and other segments as part of the IWPB team by welcoming customers, assisting with queries and requests, and monitoring queue wait times. Serve customers promptly and professionally at the counter and by telephone while maintaining privacy and confidentiality. Accept ownership of tasks and complaints to reach satisfactory solutions, and support fair customer outcomes and orderly, transparent conduct in line with bank standards.