Field Service Engineer (担当：IGT、勤務地：札幌支店)

Philips
Sapporo
Workplace: OnsiteFull timeJPY 4,400,000 - 4,800,000 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: bachelorsSkills: ["Teamwork","Communication","Problem-solving","Customer service","Time management"]

Field Service Engineer responsible for installation, preventive maintenance, inspection, and repair of medical imaging devices (MRI/CT/X-ray/ultrasound) at the Sapporo branch, delivering high-quality customer service, diagnosing issues, and improving device reliability while coordinating with customers and internal teams.

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Philips
Philips
6 months ago

Field Service Engineer (担当：IGT、勤務地：札幌支店)

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Last checked: 16 hours agoStatus: Live

Job Summary

Field Service Engineer responsible for installation, preventive maintenance, inspection, and repair of medical imaging devices (MRI/CT/X-ray/ultrasound) at the Sapporo branch, delivering high-quality customer service, diagnosing issues, and improving device reliability while coordinating with customers and internal teams.
Location: Sapporo
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, perform preventive maintenance, and repair medical imaging devices (emergency and planned) at the customer site
  • •Escalate customer issues quickly and effectively to the appropriate teams
  • •Provide rapid reporting and recommendations to customers and internal teams
  • •Develop the technical and interpersonal skills required for field service work
  • •Continuously improve the technical proficiency of the assigned equipment and report any safety-related device issues

Pay and Benefits

Salary: JPY 4,400,000 - 4,800,000 annually
Perks:Annual BonusRetirement

Key Requirements

  • •Driving license is required
  • •Science/engineering background (electrical/electronics/mechanical/medical technology) with a university, college or technical college degree
  • •Native or fluent Japanese language skills (reading/writing) and proficient English reading/writing
  • •Willingness to relocate for assignments (transfer allowances provided)
  • •Experience in technical customer support, field service, or sales engineering with proactive, teamwork-oriented mindset
Experience:HealthcareMedical devicesField service
Education:Bachelor's
Skills:TeamworkCommunicationProblem-solvingCustomer serviceTime management
Languages:JapaneseEnglish
Tech Stack:Medical devicesMRICTX-rayUltrasoundNetworking

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn