Thinking Machines Lab

3 months ago

Research Engineer, Tinker, Developer Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Forward Deployed Engineer serving as the main technical liaison to customers, diagnosing their issues, driving product improvements, and shaping the Tinker roadmap by translating user feedback into prioritized engineering work. You’ll support full-stack troubleshooting, build integrations, and document solutions while collaborating with research and infra teams in a high-impact ML platform environment.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Triage and resolve customer issues across the full stack, reading logs, reproducing failures, and tracing job execution.
•Build tools, integrations, and automation that eliminate recurring failure modes and reduce time-to-resolution for users.
•Write and maintain high-quality documentation and cookbook recipes, grounded in real issues and implementations from our users.
•Partner closely with research and infrastructure teams to translate customer pain into prioritized engineering work.
•Inform Tinker's product roadmap based on what you learn from working directly with customers every day.

Pay and Benefits

Salary: USD 350,000 - 475,000 annually

Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveRelocation

Key Requirements

•Bachelor's degree or equivalent experience in computer science, engineering, or similar.
•Experience fine-tuning large language models with supervised and reinforcement learning methods.
•Experience debugging distributed systems and training infrastructure: reading logs, tracing job failures, diagnosing GPU, networking, or scheduling issues.
•Proficiency in at least one backend language (we use Python and Rust).
•5+ years of software engineering experience, including work in customer-facing or deployment roles.

Education:Bachelor's

Skills:Problem-solvingCommunicationCustomer empathyTeam collaboration

Languages:English

Tech Stack:PythonRustLLMsGPUDistributed systemsLogsPyTorchOpenAI GymFairseqSegment Anything

Company Brief

Thinking Machines Lab

Develops enterprise AI solutions, custom large language models, and ML platforms to help organizations deploy intelligent applications. Services include data engineering, model development, and AI consulting for scale and production readiness.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Mumbai, India

Website

Loading job details...

Preparing the role view and application actions.

Thinking Machines Lab

3 months ago

Research Engineer, Tinker, Developer Experience

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Triage and resolve customer issues across the full stack, reading logs, reproducing failures, and tracing job execution.
•Build tools, integrations, and automation that eliminate recurring failure modes and reduce time-to-resolution for users.
•Write and maintain high-quality documentation and cookbook recipes, grounded in real issues and implementations from our users.
•Partner closely with research and infrastructure teams to translate customer pain into prioritized engineering work.
•Inform Tinker's product roadmap based on what you learn from working directly with customers every day.

Pay and Benefits

Salary: USD 350,000 - 475,000 annually

Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveRelocation

Key Requirements

•Bachelor's degree or equivalent experience in computer science, engineering, or similar.
•Experience fine-tuning large language models with supervised and reinforcement learning methods.
•Experience debugging distributed systems and training infrastructure: reading logs, tracing job failures, diagnosing GPU, networking, or scheduling issues.
•Proficiency in at least one backend language (we use Python and Rust).
•5+ years of software engineering experience, including work in customer-facing or deployment roles.

Education:Bachelor's

Skills:Problem-solvingCommunicationCustomer empathyTeam collaboration

Languages:English

Tech Stack:PythonRustLLMsGPUDistributed systemsLogsPyTorchOpenAI GymFairseqSegment Anything

Company Brief

Thinking Machines Lab

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Mumbai, India

Website