Sales and Service Leader - Full Time (Miami, FL, US, 33172)

Sephora
Miami
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client-first mindset","Communication","Teamwork"]

Lead Sephora’s store success by coaching a team to deliver exceptional client service and achieve sales goals. Use product knowledge and personalized recommendations to drive performance, support onboarding and continuous learning, and help maintain store standards through daily operational execution. Foster an inclusive, client-first environment by promoting teamwork, upholding company policies, and staying reliable during peak retail hours.

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FursaFursa
Sephora
Sephora
1 week ago

Sales and Service Leader - Full Time (Miami, FL, US, 33172)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead Sephora’s store success by coaching a team to deliver exceptional client service and achieve sales goals. Use product knowledge and personalized recommendations to drive performance, support onboarding and continuous learning, and help maintain store standards through daily operational execution. Foster an inclusive, client-first environment by promoting teamwork, upholding company policies, and staying reliable during peak retail hours.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement and personalized product recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding store policies and standards.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to absorb and share product knowledge and training, and physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingClient-first mindsetCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn