Service Parts Advisor, Rutherford

Oversee service-center parts operations to maximize customer satisfaction and return on investment. Manage parts inventory using perpetual/annual controls, handle order intake and stocking, coordinate parts transfers between Lucid service locations, and generate parts estimates for customers, insurance companies, or internal fleet vehicles. Stay current on part revision changes, maintain strong First Time Fill Rate (FTFR), process warranty returns, and support accurate part searches using automotive terminology and the parts catalog.