Manager - operations support

CAE
Montreal
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Mentoring","Communication","Interpersonal skills","Problem-solving"]

Lead CAE’s Operations Support department in Montreal, managing a specialized team of Operations Project Managers and mechanical/electrical process engineers. Represent the manufacturing engineering team for operational escalations, set and execute the department vision, and ensure compliance with service commitments and budget ownership. Use Microsoft Office and Power BI to monitor service efficiency, drive continuous process improvements, and act as a technical expert to resolve complex problems, manage risks, and deliver high customer service.

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CAE
CAE
1 day ago

Manager - operations support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead CAE’s Operations Support department in Montreal, managing a specialized team of Operations Project Managers and mechanical/electrical process engineers. Represent the manufacturing engineering team for operational escalations, set and execute the department vision, and ensure compliance with service commitments and budget ownership. Use Microsoft Office and Power BI to monitor service efficiency, drive continuous process improvements, and act as a technical expert to resolve complex problems, manage risks, and deliver high customer service.
Location: Montreal
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Lead, mentor, and supervise the operations support team by planning, organizing, and managing the department.
  • •Represent the manufacturing engineering team for operational escalations.
  • •Define, develop, and implement the vision for the operations support department.
  • •Oversee operations to ensure compliance with service mandate commitments.
  • •Establish budgets, implement efficiency improvements, and serve as a technical expert to resolve complex problems and manage project risks.

Pay and Benefits

Perks:Free ParkingOn-site Cafeteria

Key Requirements

  • •Bachelor’s degree (or college diploma) in mechanical, electrical, or mechanical engineering (or equivalent).
  • •5+ years of relevant experience (or equivalent combination of education and related experience).
  • •Minimum 5 years of experience managing or supervising a maintenance team.
  • •Excellent hands-on knowledge of Microsoft Office and Power BI.
  • •Bilingual (French and English) in spoken and written forms.
Experience:5+ years
Education:Bachelor's in mechanical, electrical, or mechanical engineering
Skills:LeadershipMentoringCommunicationInterpersonal skillsProblem-solving
Languages:FrenchEnglish
Tech Stack:Microsoft OfficePower BI

Company Brief

CAE
Provides simulation technologies, integrated training services, and flight training for civil aviation, defense, and healthcare customers worldwide, delivering pilot training, mission rehearsal, and simulation solutions.
Industry: Aviation Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 1947
WebsiteLinkedIn