Delivery Hero

2 months ago

Key Account Manager Croatia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Build and manage relationships with top restaurant partners in Croatia, acting as a trusted consultant to drive their success. Use data-driven insights and cross-functional collaboration to optimize partnerships, drive revenue growth, and guide partner onboarding and activation within Glovo/Delivery Hero’s local ecosystem.

Location: Zagreb

Workplace: Onsite

Employment Type: Full time · 12 months

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and nurture long-term relationships with restaurant partners through proactive communication and strategic consultative support.
•Understand partners’ business goals and challenges to provide guidance and tailored solutions.
•Analyze partner data to drive operational excellence, growth, and profitability for both partners and Glovo.
•Drive revenue growth through well-planned promotions, marketing activations, and menu optimization.
•Take ownership of partner onboarding in the app, from store setup to first days on Glovo, focusing on operations, marketing, and sales.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceCommuter Benefits

Key Requirements

•2+ years in high-performance account management or business consultancy in FMCG, food-hospitality, or on-demand delivery
•Bachelor in Business Administration, Marketing, Economics
•Proven track record of exceeding KPIs
•Problem solver with a data-driven, analytical approach
•Highly organized with strong time management and prioritization skills; capable of strategic planning and hands-on execution

Experience:2+ yearsHospitalityDeliveryFMCGOn-demand

Education:Bachelor's

Skills:CommunicationProblem-solvingNegotiationRelationship managementData interpretation

Languages:CroatianEnglish

Tech Stack:Google SuiteSalesforce

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

2 months ago

Key Account Manager Croatia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Zagreb

Workplace: Onsite

Employment Type: Full time · 12 months

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and nurture long-term relationships with restaurant partners through proactive communication and strategic consultative support.
•Understand partners’ business goals and challenges to provide guidance and tailored solutions.
•Analyze partner data to drive operational excellence, growth, and profitability for both partners and Glovo.
•Drive revenue growth through well-planned promotions, marketing activations, and menu optimization.
•Take ownership of partner onboarding in the app, from store setup to first days on Glovo, focusing on operations, marketing, and sales.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceCommuter Benefits

Key Requirements

•2+ years in high-performance account management or business consultancy in FMCG, food-hospitality, or on-demand delivery
•Bachelor in Business Administration, Marketing, Economics
•Proven track record of exceeding KPIs
•Problem solver with a data-driven, analytical approach
•Highly organized with strong time management and prioritization skills; capable of strategic planning and hands-on execution

Experience:2+ yearsHospitalityDeliveryFMCGOn-demand

Education:Bachelor's

Skills:CommunicationProblem-solvingNegotiationRelationship managementData interpretation

Languages:CroatianEnglish

Tech Stack:Google SuiteSalesforce

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor