Senior Design Researcher - User Science

Canonical
EMEA
Workplace: RemoteFull timeFunction: Research & Scientific (R&D)Education: bachelorsSkills: ["Storytelling","Collaboration","Organizational skills","Data-informed thinking","Advocacy"]

Lead user experience research within Canonical’s newly formed User Science team, expanding research from traditional UX into end-to-end development processes and quality standards. You’ll run and scale mixed-method research (qualitative and quantitative), communicate insights through clear documentation, and partner with product, engineering, and process teams to build a data-informed decision culture. You’ll also own research ops infrastructure and help define and teach evolving User Science practices.

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Canonical
Canonical
7 months ago

Senior Design Researcher - User Science

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead user experience research within Canonical’s newly formed User Science team, expanding research from traditional UX into end-to-end development processes and quality standards. You’ll run and scale mixed-method research (qualitative and quantitative), communicate insights through clear documentation, and partner with product, engineering, and process teams to build a data-informed decision culture. You’ll also own research ops infrastructure and help define and teach evolving User Science practices.
Location: EMEA
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Conduct user research to develop insights and champion user needs across product areas.
  • •Share research findings concisely with clear documentation and matched presentations for different teams.
  • •Partner with process, product, and engineering teams to integrate user research into decision-making flows.
  • •Own research ops infrastructure to improve scalability and interoperability of research methodologies.
  • •Contribute to user-centered training, resource development, and outreach to foster an evolving learning culture.

Pay and Benefits

Perks:Remote WorkLearning BudgetAnnual HolidayParental LeaveEmployee Assistance

Key Requirements

  • •Exceptional academic track record from high school and university.
  • •Bachelor’s or Master’s degree in a related field (e.g., Design, HCI, Engineering) or a compelling alternative path.
  • •Deep user research expertise across qualitative and quantitative methods (e.g., interviews, usability testing, A/B testing, surveys, and data analysis).
  • •Ability to translate complex ideas into strong visual and information design.
  • •A robust portfolio showing user research/design work that influenced product design/strategy or organizational change.
Experience:Open sourceEnterprise technologyConsumer technology
Education:Bachelor's in Design, Human-Computer Interaction, Engineering (or related field)
Skills:StorytellingCollaborationOrganizational skillsData-informed thinkingAdvocacy
Languages:English

Company Brief

Canonical
Develops and maintains Ubuntu, a leading open-source Linux distribution, and provides cloud, IoT, and enterprise support, tooling, and services to enable deployment, management, and security of infrastructure and applications.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: London, United Kingdom
Founded: 2004
WebsiteLinkedIn