Assistant Store Manager I

Tapestry
Texas
Workplace: OnsiteFull timeUSD 18.5 - 29Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury Coach store. Lead on the sales floor to deliver exceptional customer experiences while resolving issues and representing the brand in the community. Recruit, onboard, and coach team members, support omni-channel clienteling and digital engagement, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising. Collaborate with district and corporate teams to act on market trends and KPIs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
3 months ago

Assistant Store Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury Coach store. Lead on the sales floor to deliver exceptional customer experiences while resolving issues and representing the brand in the community. Recruit, onboard, and coach team members, support omni-channel clienteling and digital engagement, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising. Collaborate with district and corporate teams to act on market trends and KPIs.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment that meets Coach service standards; resolve customer issues and act as a brand ambassador.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned to brand vision.
  • •Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising standards, and store safety.

Pay and Benefits

Salary: USD 18.5 - 29
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxury fashionService industry
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor