Business Support Manager I

Lead colleague experience and strategic communications within the Contact Center, driving recognition, events, and volunteerism. Own end-to-end SharePoint administration and design for colleague communication, polling, workflows, and collaboration. Facilitate meetings, develop written communications, and manage intranet content while partnering with stakeholders to align priorities and deliver sustainable change. Design and produce engaging visual content to reinforce key messages using Microsoft 365, SharePoint, Power Platform, and Adobe tools.