Billing & Collections Operations

Pump.co
San Francisco
Workplace: OnsiteFull timeUSD 90,000 - 150,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 3+ yearsEducation: bachelorsSkills: ["Verbal communication","Written communication","Attention to detail","Negotiation","Problem-solving"]

Own day-to-day billing and collections for an assigned portfolio of client accounts. Follow up on outstanding invoices via phone and email to resolve payment issues, reconcile discrepancies, maintain accurate collections records, and prepare routine collections reports. Partner with internal teams to review account status, negotiate mutually beneficial payment plans, and monitor accounts for follow-up or escalation as needed, while improving processes and tools.

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FursaFursa
Pump.co
Pump.co
16 hours ago

Billing & Collections Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own day-to-day billing and collections for an assigned portfolio of client accounts. Follow up on outstanding invoices via phone and email to resolve payment issues, reconcile discrepancies, maintain accurate collections records, and prepare routine collections reports. Partner with internal teams to review account status, negotiate mutually beneficial payment plans, and monitor accounts for follow-up or escalation as needed, while improving processes and tools.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Ensure timely collections from an assigned portfolio of client accounts.
  • •Follow up on outstanding invoices and contact clients via outbound and inbound phone or email to resolve payment issues.
  • •Identify and reconcile account discrepancies, billing questions, and payment issues for customers.
  • •Maintain accurate and organized records of collection activity, account status, and client communications.
  • •Negotiate plans, monitor accounts for follow-up/escalation, and prepare routine collections reports while exploring new tools and system improvements.

Pay and Benefits

Salary: USD 90,000 - 150,000 annually
Perks:Health InsuranceDental401kPaid Leave

Key Requirements

  • •Minimum 3 years of experience working in AR, billing, collections, or recoveries.
  • •Strong knowledge of accurate collections processes, account follow-up, and payment resolution practices.
  • •Strong verbal and written communication skills, including phone and email, with clients and internal teams.
  • •Proven self-starter with strong attention to detail while managing a high-volume workload.
  • •Discretion handling sensitive financial information, plus effective negotiation and problem-solving skills.
Experience:3+ yearsARBillingCollectionsRecoveries
Education:Bachelor's
Skills:Verbal communicationWritten communicationAttention to detailNegotiationProblem-solving

Company Brief

Pump.co
Operates LootRush, a platform focused on gamer engagement and digital rewards, enabling users to earn in-game items, participate in promotions, and discover partner offers across games and apps to enhance player retention and monetization.
Industry: Gaming
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